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Build & Send Campaigns Advanced Features List Management Insights & Reports Using Integrations Multi-account Management Account & Payment Policies Help Desk
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  • Build & Send Campaigns
  • Advanced Features
  • List Management
  • Insights & Reports
  • Using Integrations
  • Multi-account Management
  • Account & Payment
  • Policies
  • Help Desk
  • Submit New Ticket

Build & Send Campaigns

Burst Basics 7
  • Burst SMS Quick Start Guide
  • How to setup and send a Quick SMS
  • How to schedule a reminder
  • Lead Engagement via 2 Way SMS
  • Trouble-shooting FAQ: Helpful tips for new customers
See all 7 articles
Writing SMS 10
  • How to add emojis into your message
  • How to save a message template
  • What characters can I use in my text messages?
  • Every mobile campaign can be personal, targeted and SPAM-free
  • How variables like [firstname] effect SMS character count
See all 10 articles
Campaign Management 12
  • How to send an SMS Campaign
  • How to reschedule a campaign
  • How to send your campaign in segments
  • Can I delete bounced messages?
  • I sent a message and the person didn't get it, what happened?
See all 12 articles
International Sending 8
  • Global SMS Delivery List
  • What countries do you currently deliver to?
  • How to message Internationally with Quick SMS
  • How to Avoid Sending SMS SPAM (Singapore)
  • USA Toll Free Number Usage Policy & Limitations
See all 8 articles

Advanced Features

Virtual Mobile Numbers and Sender ID 14
  • How to purchase a dedicated Virtual Mobile Number (VMN)
  • Virtual Mobile Number (VMN) options
  • How to define a Custom Sender ID
  • Callable Virtual Numbers
  • Callable Virtual Numbers - USA
See all 14 articles
Keywords, Replies & Conversations 11
  • How to setup SMS Keyword Campaigns
  • How to setup SMS Keyword Campaigns (Continental US)
  • How to Setup Enhanced Reply Automation Options
  • Custom Sender ID Options: Reply and Opt-out
  • How to Setup Enhanced Reply Automation Options (US)
See all 11 articles
Optimising your Workflow 17
  • How to set up Email SMS (SMTP)
  • How to use Email SMS
  • Email SMS to Contact List
  • Setting up a Custom Domain for your Tracked Links
  • Email SMS X-Header Support
See all 17 articles
Level-Up 9
  • Delivering Mobile Video
  • Who needs MMS? Deliver visual interactive mobile coupons using SMS.
  • Group Messaging Plugins
  • Are we able to send MMS messages to our contacts?
  • Add Custom Data to URL
See all 9 articles
MMS 3
  • How to send an MMS campaign
  • MMS Reporting
  • MMS FAQ

List Management

List Management FAQ 25
  • How to send from your favourites list
  • How to save a contact to favourites
  • How to remove hard bounces from your contact list
  • How to send a link to update contact details in a list
  • How to rename a contact list
See all 25 articles

Insights & Reports

Insights & Reports 9
  • How to view the status of your messages
  • How to view your SMS campaign statistics
  • How to view responses
  • Viewing the status of your message
  • How to view responses
See all 9 articles
Video Library 1
  • Video Library

Using Integrations

Integration FAQ 61
  • Integrating via Zapier
  • How to Get Started with Burst SMS on Integromat
  • Sync Google Sheet with Burst SMS List
  • WooCommerce SMS Integration
  • HubSpot SMS Integration
See all 61 articles

Multi-account Management

Reseller FAQ 34
  • Do Burst SMS terms and SPAM and Privacy policies cover me?
  • Reseller/Parent Account Default Settings
  • Is there a way to see what my client sees?
  • How to setup a child account for your client/department
  • How am I protected from credit card fraud?
See all 34 articles
API calls 9
  • get-transaction
  • edit-client
  • get-transactions
  • get-client
  • get-clients
See all 9 articles

Account & Payment

Account FAQ 8
  • Password Recovery
  • How to Add a User
  • API Secret
  • New Account Signup
  • How to test API's, using Postman
See all 8 articles
Payments FAQ 6
  • Do I have to pay for messages that are bounced?
  • Messaging costs
  • Payment Options
  • Alternate payment method
  • Increase credit limit
See all 6 articles

Policies

Burst SMS Policies 16
  • Terms of Service
  • Security Statement
  • Privacy Policy
  • SLA & Support Agreement
  • Compliance Policy
See all 16 articles
Platform Updates 2
  • New Burst SMS Login Page
  • New TransmitSMS Login Page

Help Desk

Announcements 2
  • fmSMS - Send & Receive SMS/TXT Messages from FileMaker
  • Benefits of Tracking URL Link Clicks
Tips and Solutions 15
  • Mobile App Distribution
  • Tips for composing effective SMS for marketing
  • 5 Best Practices to Creating SMS Campaigns
  • Low Cost SMS for Rockend REST Professional
  • Using mobile landing pages to take your SMS campaign to the next level
See all 15 articles

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