Campaign Management
Select Your List If you're new to the Burst SMS platform, we highly recommend you watch our 2 minute video and Quick Start Guide 1. Click the S...
Wed, 28 Sep, 2022 at 10:36 AM
1. Click on the ACTIVITY section of your account 2. Click on the RESCHEDULE link from Actions column beside your campaign 3. Select new Dat...
Mon, 19 Sep, 2022 at 3:21 PM
If you are sending a campaign to a large database and would like to ensure you do not get overwhelmed with the amount of customer enquiries following the ca...
Wed, 14 Sep, 2022 at 4:08 PM
Yes, you can delete hard bounces at anytime from your reporting page under the Bounces tab. Soft bounces are not removed as they are potentially not a perma...
Wed, 24 Aug, 2022 at 3:33 PM
We do our very best to make sure that messages get delivered. However, the complexities of delivering messages to carriers can mean that a small number of m...
Sat, 18 Sep, 2021 at 9:50 AM
When sending large campaigns, we prioritise the delivery before processing the reports. While your account is still delivering, you will only see a small nu...
Wed, 23 Mar, 2022 at 9:09 AM
Our gateway can deliver around 21,000 messages per minute. A campaign of 100,000 messages would take around 20 to 30 mins to complete.
Thu, 16 Sep, 2021 at 1:35 PM
Duplicate messages are an extremely rare event. The causes have been: A recipient is roaming outside the native network and the acknowledgement for the me...
Wed, 24 Aug, 2022 at 3:57 PM
You can set an expiry time for your pending messages by following the below instructions: 1. Click on SEND SMS 2. Scroll down to Pending Message...
Wed, 24 Aug, 2022 at 3:15 PM
A "Pending Review" means that our Support Team are reviewing the messages. This is normal for a new account, or when a campaign is much larger tha...
Wed, 14 Sep, 2022 at 3:16 PM