Reseller FAQ

Do Burst SMS terms and SPAM and Privacy policies cover me?
When white labeling you account the Burst SMS name is replaced in all Terms and Conditions, SPAM Policy and Privacy Policy with your business name. When you...
Thu, 9 May, 2019 at 4:28 AM
Reseller/Parent Account Default Settings
In your reseller account, you can access your default account settings from SETTINGS in your top menu. Your Account details are populated from the infor...
Mon, 13 May, 2019 at 8:27 AM
Is there a way to see what my client sees?
Another great feature of the Burst SMS reseller system is called Reseller Control. With this you effectively take over control of your clients account and s...
Thu, 9 May, 2019 at 4:29 AM
How to setup a child account for your client/department
1. Add Client Click on CLIENTS from your top menu Click on ADD CLIENT button 2. Account Details Client Contact Name - Enter the full...
Mon, 13 May, 2019 at 8:34 AM
How am I protected from credit card fraud?
Burst SMS is protected by numerous systems to protect us all from credit card fraud. We get at least a few attempts every day of spammers trying to register...
Thu, 9 May, 2019 at 4:31 AM
How to view your stats for your client accounts
You can view your client accounts statistics by clicking on CLIENTS from top menu and then clicking on STATS from Actions column. You will be able ...
Mon, 13 May, 2019 at 8:35 AM
Do you take functionality requests?
Absolutely. All functionality requests are seriously considered, generally if they are of benefit to the total of Burst SMS's users they will be added t...
Thu, 9 May, 2019 at 4:32 AM
How to transfer credit from parent to client/child account
You can transfer credit from your parent account to a child account by following the below instructions: Login to your parent account Click on BILLI...
Mon, 13 May, 2019 at 8:37 AM
Where do my clients login?
When you sign up a Burst SMS account on the sign up screen this is where you will be asked for your Reseller Sub Domain. This is the website address where y...
Thu, 9 May, 2019 at 4:34 AM
Can I use my own URL?
As Burst SMS handles all the transactions on the website securely, we have a secure certificate on the transmitsms.com subdomain. Also, when reseller client...
Thu, 9 May, 2019 at 4:41 AM