Payments FAQ

Do I have to pay for messages that are bounced?
We are charged by our telecommunications partners when messages are sent from our platform to reach their servers. This charge is before the messages reach ...
Mon, 11 Jul, 2022 at 2:36 PM
Messaging costs
A message in Burst SMS can consist of up to 4 SMS messages.  Your SMS rate is the cost of each SMS. Take this example: The message is 2 SMS long...
Wed, 10 Aug, 2022 at 3:23 PM
Payment Options
Burst SMS is a pre-paid service. There are 2 payment options available. 1. Credit Card Credit Card is by far the most efficient and widely used meth...
Thu, 7 Jul, 2022 at 4:58 PM
Alternate payment method
Our default payment option is pre-paid credit, via credit card. We can change this to pre-paid Electronic Funds Transfer but there are some restrictions...
Thu, 7 Jul, 2022 at 4:38 PM
Increase credit limit
In order to protect Burst SMS and its clients accounts from fraudulent use we limit all accounts to $200 credit until they have been approved.  To incre...
Thu, 7 Jul, 2022 at 4:32 PM
Send invoice to email
You can resend your invoice by email by following the below instructions: 1. Click on 'Billing' from the top menu. 2. Select 'All Dates'...
Thu, 7 Jul, 2022 at 4:56 PM