List Management FAQ
1. You can select multiple recipients from your FAVOURITES list by clicking on the recipients name. 2. You can also hover your mouse pointer over t...
Wed, 12 Oct, 2022 at 2:41 PM
1. Once you have sent a message if it is a new contact you can save it as a FAVOURITE. 2. You can also UPLOAD CONTACTS to your favourites list via ...
Fri, 30 Sep, 2022 at 1:50 PM
Hard bounces are numbers that have been disconnected. To remove these numbers from your list you can click on the DELETE HARD BOUNCES link.
Thu, 28 Mar, 2019 at 2:38 PM
You can now ask your clients to update their contact details such as their email address via a link provided in an SMS. 1. Click on SEND SMS section of yo...
Tue, 11 Oct, 2022 at 11:00 AM
1. In CONTACTS we have created a test list for you. Click the MY TEST LIST link. 2. Edit the name of the list by clicking on LIST: MY TEST LIST. ...
Wed, 12 Oct, 2022 at 2:02 PM
No, as long as all your contacts are for the same destination country, our system will format them all correctly with the correct country code. It will also...
Fri, 10 May, 2019 at 9:51 AM
1. Prepare your CSV file by exporting it from your application. Click the UPLOAD link. 2. Click CHOOSE FILE button to find your file and locate you...
Mon, 13 May, 2019 at 5:12 AM
When using a virtual mobile number, recipients can reply or opt-out. In instances where the recipients want to opt-out but have misspelled the "opt-out...
Mon, 13 May, 2019 at 5:03 AM
No, it takes a few minutes to load 100,000 or more contacts. If your import seems to be stuck, please refresh the screen. If nothing has happened, there is ...
Fri, 10 May, 2019 at 11:42 AM
Click on CONTACTS to see your lists and associated STATISTICS. You can sort your contacts by mobile number, date added or name order by clicking th...
Mon, 13 May, 2019 at 5:27 AM