List Management FAQ
Yes, when you upload your new file any contacts that already exist on the list and any contacts that are opted-out will automatically be omitted from the im...
Wed, 20 Mar, 2019 at 6:55 AM
You can now set up a list based auto-replies. What this does is send an SMS to a person when they are added to a list. Whether they are added manually, via ...
Tue, 11 Oct, 2022 at 2:59 PM
1. Click the ADD CONTACT link. 2. Enter the contact details and click the SAVE button. NB: Selecting a country will format the number correctl...
Wed, 12 Oct, 2022 at 1:54 PM
Your CSV file should be formatted as follows: “Mobile”, “Firstname”, “Lastname” “61403456789”, “John”, “Smith” “61409876543”, “Peter”, “Jones” “614067...
Fri, 10 May, 2019 at 11:45 AM
GLOBAL OPT-OUT LIST (GOO) When enabled, the GOO list will receive all opt-outs to the account. This will then enforce a full suppression on that number ...
Mon, 13 May, 2019 at 5:30 AM
Yes, you can upload a CSV or XLS file with all your contacts. A CSV file can easily be exported from Excel. It may be called a Comma Separated Values file o...
Wed, 12 Oct, 2022 at 2:12 PM
Yes, Apple address book contacts can be exported as a VCARD archive and then converted to a CSV file for import. You can use this free tool for the conv...
Thu, 16 May, 2019 at 11:57 AM
As long as we support the country and you have formatted all the numbers correctly with the country code (eg. 61429705882), then we can deliver the messages...
Fri, 10 May, 2019 at 12:05 PM
Yes, you can opt them out manually by clicking the Opt-Out link next to a contact in a list. This will ensure that even if you upload them again they will r...
Wed, 20 Mar, 2019 at 6:56 AM
You can setup a dedicated virtual mobile number or shortcode to enable people to subscribe to your list by sending a text message. Setup Instructions ...
Tue, 11 Oct, 2022 at 11:21 AM